Support
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Help with RechargeSnap and a direct way to reach its developer.
RechargeSnap help
A voucher isn’t scanning correctly
Use good lighting, keep all digits visible, and hold the camera steady. Review and correct the result before continuing. You can also select a photo or enter the digits manually in the updated app.
A recharge or mobile request failed
Check the digits, mobile network, SIM, and operator requirements. Your mobile operator processes recharges and mobile requests. Contact the operator for voucher validity, balances, or transaction disputes.
How do I change privacy choices?
Open Help & privacy in the updated app. Advertising privacy choices appear where available. Camera permissions can be changed in your device settings. Read the full privacy policy.
My app looks different from this website
The website previews an upcoming Android update. Store availability and features depend on your installed version and platform.