Report a problem
Please include your device model, iOS version, game version, level or puzzle, and what happened. A screenshot or short recording can help. Do not include passwords, payment details, or other sensitive information.
An ad is not ready
Ads require an internet connection and availability can vary. Try again later. Rewarded ads are optional. A booster is awarded only after the ad reports that its reward requirements were met and the ad closes successfully. If you believe a reward is missing, contact us with the approximate time and booster type.
Game progress
Progress, coins, boosters, puzzle arrangements, and settings are saved on your device. Do not delete the app as a troubleshooting step: deleting it can remove local progress. Contact support first if a save appears incorrect.
Sound and privacy choices
Use Settings to adjust music, sound, and vibration. Ad privacy choices are available where required for your region.